Solgen Power Review: Costs, Quality, Services & More (2024)

Solgen Power Services and Installation

Once you choose your solar panel installer, the process going forward is relatively similar regardless of the company you choose to handle your installation. Below, we’ll provide a breakdown of the process from start to finish so that you’ll know what to expect every step of the way.

Solar Installation Experience

The process of going solar can differ slightly among providers. Below is what you’ll experience when you choose Solgen Power for your solar conversion.

Step 1: Request a Free Quote and Consultation

The first step is to fill out the company’s online contact form to request a free quote. The form requires just some basic information, including your address, phone number, and email address. Within 24 hours, a sales representative from Solgen will contact you to gather additional information.

You should have your most recent utility bill handy to share with the sales rep, and you should also be prepared to discuss technical aspects of your home, including appliances and normal energy usage. The salesperson will then typically get a quote for your solar project.

Step 2: Home Inspection

Next, a technician or electrician from Solgen Power will come out to your home to confirm the information you supplied, complete a site survey and measure your roof for panels. They might also look at your heating equipment, your water meter and your main breaker panel.

Step 3: Design and Permitting

The Solgen Power design team will use information gathered during your consultation and your home inspection to design a solar panel system that meets your needs and fits your home. The design team will ask for your final approval, at which point you’ll have your total installation cost.

Once you approve the process and secure a loan for your solar system — or make a down payment if you’re paying in cash — the team will begin pulling permits for your system. Your local permitting agency can cause delays here of several weeks, depending on its backlog.

A Solgen energy consultant should also help you get set up with any local solar incentives and rebates you may be eligible for.

Step 4: Installation

After the permits are approved, Solgen’s installation team will reach out to you to schedule your installation. The installation process usually just takes a day or two, and you’ll need to be home the whole time. You can often start monitoring your solar production the same day or the next day.

Step 5: Commissioning Your System

Finally, Solgen can activate your system and set up interconnection to connect you to the grid and get you started with net metering — if offered by your power company. At this point, your panels will be generating electricity for your home and begin offsetting your electric bills.

Solgen Power Customer Service

Solgen Power is known for providing outstanding customer service from the very first contact through the installation and beyond. Very few customers have complained about difficulties during the process, and most mention the company’s professionalism, timeliness, honesty and commitment to customer satisfaction. You can rest assured that you’ll be in good hands when choosing this company.

Outstanding Regional Installer

4.5/5

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Solgen Power Costs and Financing

Solar panel prices can vary quite a bit based on many factors, including the type of equipment you want to be installed, the orientation of your home with respect to the sun, shading on your roof and more. The installer you choose can also play a significant role in your total. Solgen Power maintains below-average pricing for its customers, making solar more affordable and accessible for all.

More importantly, the value you receive when going solar with Solgen Power is well worth the investment, based on the generally positive reviews from customers. The above-average customer service and the highly efficient solar panel brands make Solgen Power a great option in terms of the cost to value ratio.

Solgen Power only accepts cash purchases and solar loans, which is common among high-quality installers. Solgen doesn’t provide access to leases for solar systems and power purchase agreements (PPAs), although these options aren’t usually recommended anyway.

Financing Options Through Solgen Power

The table below provides a quick comparison of the purchase options Solgen Power offers.

If you’re unsure which financing option is right for you and your budget, feel free to read through our guide to solar financing options for assistance.

Solgen Power Solar Panel Warranty

Given the high cost of installing solar power systems, most homeowners look for solar installers that provide good warranty coverage. Most solar equipment comes with a warranty from the manufacturer and some installers provide additional coverage. Many installers also provide a workmanship warranty that protects you and your home from issues during the installation.

Solgen Power offers a 25-year warranty for physical damage and power production for all solar panels and inverters. It also has a 10-year warranty for labor, which includes protection from roof leaks. This warranty coverage is good, but it’s not the best.

Outstanding Regional Installer

4.5/5

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Solgen Power Reviews

Given the rapid increase in the popularity of solar power systems, there are, unfortunately, many companies that have popped up that are just in the industry for profit. These companies often end up providing poor quality systems and below-average customer service that can turn what should be a simple process into a nightmare. Below, we’ll take a look at some Solgen Power reviews from customers to give you a snapshot of what you can expect from this installer.

Positive Solgen Power Reviews

Most of the online reviews for Solgen Power are positive, and the majority of customers have great things to say about the company’s professionalism, customer care and overall value for the price. Below are some of the positive reviews we found online for Solgen Power.

“Love our new solar panels!! Solgen Power was the best choice! We read other reviews and one of the things that sold me was a review that stated they keep you informed during the whole process so you aren’t left guessing or wondering. It was spot on. I received regular texts letting me know where they were in our journey. They contracted the roofers because we needed a new roof and managed that whole process for us. I can’t say enough about this wonderful company!!” — Jamie via Google Reviews

“We had a great experience from the first meeting with this company. Very professional and knowledgeable. We felt confident making the switch to solar and using Solgen. Since we have had the [solar panels] installed we have had no issues and it’s really fun to see how much power you actually use, and how much is being created by solar. We would recommend them for sure!” — Tara via Google Reviews

Negative Solgen Power Reviews

No company is without some negative reviews, and Solgen Power is no exception. There have been some isolated reports of poor service, but the company seems quick to respond, and, thankfully, the issues don’t seem to be recurrent. Below are some of the most illustrative negative reviews for Solgen Power.

“When we started the process with Solgen power it was amazing. They were on top of everything, answered questions we had, treated us like we were important customers and part of the Solgen Power family to them. Fast forward two years later this is the worst company ever when it comes to warranty work, at least in Tucson. I was told it’s because of shading from my a/c unit when it has never been an issue before. But I guess that’s their way of getting out [of] any warranty work.” — David via Google Reviews

“The beginning of this adventure went well – good experience overall. Got a new roof and solar panels with Solgen. Fast forward to 10 months later, our roof is leaking into our living room. After 3 weeks of no service response and poor communication, a tech came out and determined that it was a flaw with the panel installation…now it has been almost 2 weeks and we still have no scheduled appointment to get it fixed. Nobody emails or calls back when they say they will.” — Kala via Google Reviews

Solar Energy Provider Comparison

Solgen Power ranks high in our overall installer ratings, but how does it compare to the top providers? The table below provides a side-by-side look at Solgen Power and how it stacks up against SunPower Solar and Momentum Solar, two of our highest-ranking solar panel installation companies.