TriSMART Solar Review: Costs, Quality, Services & More (2024)

TriSMART Solar Services and Installation

The process of going solar with TriSMART is very straightforward, primarily because the team is so committed to open communication and completing the complicated steps for you. Below, we’ll provide a breakdown of the different milestones you’ll hit with TriSMART, and we’ll also touch on the customer service experience you can expect when choosing this company.

Solar Installation Experience

Going solar will be relatively similar among different installers, but there can be some minor differences. Below is what you can expect from TriSMART Solar.

Step 1: Request a Free Quote

Your first step will be to reach out to the company to ask for a free quote via the online contact request form found on its website (www.trismartsolar.com). You’ll need to fill in some basic information in the company’s solar savings calculator, including your address, phone number, email address, roof material and more.

Once you complete the form, a sales rep from TriSMART Solar will reach out to you — usually within a day — to conduct a consultation. You should have a past energy bill handy to discuss your average monthly electricity consumption, and you might need to answer some additional questions about your home and your energy usage.

Step 2: Home Inspection

TriSMART Solar will schedule an in-person property inspection with an electrician/energy consultant to take pictures, measure your roof, figure out where your electrical connections will be placed and more. The information gathered during this step will be used to come up with your final solar panel price.

Step 3: Design and Permits

Next, the TriSMART Solar design team will create a system customized for your home, expectations and monthly energy usage. At this point, you’ll get your final cost estimate, which you’ll need to approve before continuing with the process. Depending on your financing method, you might need to get approved for a solar system loan or make a down payment if you plan to pay in cash.

Once you approve the final design and cost, TriSMART Solar will pull permits and wait for the approval. Your local municipality requires that permits are pulled and approved before any work can begin. This part of the process can take several weeks in some cases.

Step 4: Installation

As soon as your permits are approved, TriSMART will contact you to schedule the installation of your solar power system. The actual work usually takes one to two days, although unexpected weather can cause delays.

Step 5: Commissioning the System

Finally, the installation team will activate your system so that the panels can start producing energy. From this point forward, you should enjoy energy savings thanks to your panels.

TriSMART Solar Customer Service

While the installation process varies minimally among installers, the customer service a company provides can make a world of difference in your experience. Thankfully, TriSMART Solar has a record of outstanding customer service. The large majority of customers are overwhelmingly pleased with the service they receive from TriSMART Solar, and most rave about the communication efficiency, rapidity of the installation process and overall attention to customer satisfaction.

Outstanding Local Installer

4.5/5

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TriSMART Solar Costs and Financing

The price of solar panel systems varies a lot between individual homes, even in the same area. Pricing depends on many different factors, including how much sun hits your roof, the system size required to offset your utility bills, the size of your home and much more.

Although it’s impossible to say what your solar system from TriSMART Solar will cost without completing a site assessment, we can say that TriSMART generally comes in below average when it comes to pricing. It provides high-quality equipment but maintains great affordability, so you’ll spend less going solar with TriSMART than you would with most other companies.

TriSMART is a bit limited in its financing options, which include cash purchases and solar loans. It doesn’t deal with solar leasing or offer power purchase agreements (PPAs), although we typically recommend against these options anyway.

Financing Options Through TriSMART Solar

The table below gives a quick look at the subtle differences between the purchase options accepted by TriSMART Solar, except, of course, for the upfront cost, which is much higher with cash purchases.

If you’re not sure of the best way to pay for your solar panel system, you can check out our solar panel financing guide to help find the best option for you.

TriSMART Solar Solar Panel Warranty

Solar panels very often come with warranties, which most solar customers look for from solar installation companies they’re considering. Warranties help provide peace of mind that your large investment in renewable energy will not only pay off over time but won’t need constant service and additional investments for repairs going forward.

TriSMART Solar provides a 25-year warranty for its REC solar panels that covers energy production and physical damage. It also provides a 25-year warranty for performance and damage for its Enphase inverters, and a 10-year standard warranty for its Tesla batteries. Unfortunately, the company doesn’t offer a workmanship warranty to cover labor.

Outstanding Local Installer

4.5/5

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TriSMART Solar Reviews

Choosing a solar company can be intimidating because there are many providers out there who bring suboptimal customer service to the table and could end up causing more trouble than benefit to you. Turning to online customer reviews is a great way to get an unbiased look at how a company operates. Below, we’ll go over some of the positive and negative reviews we found online for TriSMART Solar.

Positive TriSMART Solar Reviews

Most reviews for TriSMART Solar are positive, and countless customers have nothing but great things to say about the company’s communication and overall service. Below are just a handful of the positive reviews for TriSMART.

“[Our rep] David had the project in control from start to finish. The knowledge and the presentation of the real-time savings the system could produce were amazing. Also, David went above and beyond his obligation to ensure the customer was satisfied with the product and the service. I will definitely recommend David to anyone in the market for solar.” — Shaun via BBB

“My husband and I had been considering investing in solar panels for a while when Charlie from TriSMART came knocking on our door. He was very patient in answering our questions about solar power and tax incentives, and he offered us a price match against any comparable panels [from] any other vendor. Of the three vendors we spoke to, TriSMART had the best product and was able to make the price competitive. We’ve been so happy with their service since installation, and the energy production reduces our energy costs dramatically.” — A. Simpson via BBB

Negative TriSMART Solar Reviews

Every company, including TriSMART Solar, will inevitably have some negative reviews. The negative reviews tend to focus on delays in the installation process and system underproduction, which fails to offset energy bills entirely. Below are some of the negative reviews we found for TriSMART online.

“I first spoke with TriSMART on May 21, 2021 and began the process of installing solar panels. It is now September 27, 2021 and I have a half-finished system installed on my roof (rail system only – no panels). The rails were installed on September 6. No one is able to tell me when they will complete this installation. No one answers their phone or returns messages in a timely manner. I am regretting my decision to go with TriSMART.” — Scott via BBB

“Don’t go with this company. They promise you savings that you never see. Panels are producing significantly less energy than was promised, took forever for meters to be turned on, customer service never answers and no savings realized! They respond with emails insisting that panels are working appropriately. Don’t go with this company!!” — Lily via BBB

Solar Energy Provider Comparison

TriSMART Solar ranks fairly highly in our ratings of the top solar installers, but how does it compare to the best of the best? The table below pits TriSMART Solar against our top two solar companies, SunPower Solar and Momentum Solar.