Encor Solar Review: Costs, Quality, Services & More (2024)

Encor Solar Services and Installation

Encor is a full-service solar company that offers solar panel and battery installations. It also offers roofing services and energy efficiency upgrades.

Solar Installation Experience

While every experience may differ, this is the installation process you can expect to have with Encor solar.

Qualifying Call

Based on your energy bills and satellite imagery of your house, Encor will put together what it calls a “dynamically customized quote,” which will include what the system will look like and how much solar can save you over 20 years (including the federal tax credit). The company’s solar sales team will explain the initial design to you over a phone call or in person.

Solar Consultation

If you’re satisfied with the initial design and numbers, you’ll have a more detailed solar consultation with Encor’s engineers. The team will put together a design tailored to your energy consumption and roof shape and size to create an optimal layout for your home.

Lock In Rate

Encor will prepare a personalized agreement with you, which, upon signature, will lock in your solar rate for the next 20 years.

Review Your Final Design

Once you’ve signed the agreement, Encor’s site engineers will come to your home to conduct a detailed survey, including taking measurements for a precise system design. This final design will take you to the next step.

Single-Day Installation

Encor’s team handles all permitting, including for net-metering, solar incentives and rebates as available in your area. Once permits are secured the appointment setter will set an agreeable time with you and the experienced installation crew will complete the solar panel installation. The company claims most installations take only a day.

Start Saving

Once your jurisdiction has approved your new system, you’re ready to flip the switch and start enjoying your energy savings.

Encor Solar Customer Service

With Encor’s extensive service area and vast experience installing solar systems, you might expect its customer service to be top-notch. Unfortunately, it can’t be described as among the best. Many customers have reported issues with communication, especially after their purchases were completed.

Rating:

Outstanding Regional Installer

4/5

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Encor Solar Costs and Financing

The cost of a solar energy system from Encor will vary based on several factors including location, size and complexity of the system. On average, Encor’s costs can be described as somewhat on the lower side.

Encor offers a $0-down financing option, but doesn’t not offer leasing or PPA (power purchase agreement) options. It does offer a $250 referral bonus.

Financing Options Through Encor Solar

Here’s a quick overview of the two buying options with Encor Solar:

Choosing the right buying model can be difficult, especially when some salespeople use the “free solar panels” gimmick to sell leased systems. You can check out our solar financing guide for a complete understanding of how each purchasing option works, including loan payments and respective pros and cons for owning versus leasing your solar panels.

Encor Solar Panel Warranty

Encor Solar provides two types of warranties. The first is the equipment warranty, which is passed on from the original equipment manufacturer. Solar panels typically come with a 25-year performance guarantee, while a SolarEdge inverter comes with a 12-year warranty.

Although not transparent on their website, research has found that Encor provides a 5- or 10-year workmanship warranty on its systems. Ten years is usually standard, but Encor falls short of the industry-leading 25-year warranty many solar installers are now offering. Because it’s not explicitly mentioned, we suggest you ask your Encor Solar sales representative for details about the workmanship warranty — and make sure it’s written in the contract.

Rating:

Outstanding Regional Installer

4/5

Get Free Quotes

*

Encor Solar Reviews

Encor Solar’s customer reviews highlight some positive aspects of the company, such as speed of installation and its teams’ expertise. However, there is a significant number of negative reviews that cite lack of communication, less-than-optimal customer service and aggressive door-to-door sales practices. Let’s take a look at some examples.

Positive Encor Solar Reviews

“Dealing with Encor has been a breeze. The panels were quickly delivered and installed. The system has quit producing a couple times [due to] storms and Encor was quick to send a technician to fix the problems. Very happy after nearly 3 years.”

– Patrick B. via BBB

“From the salesman to the installers we are very satisfied and impressed with their ability to work with Idaho Power and the city for inspections and permits. We highly recommend Encor Solar over other companies due to their professional behavior and care of their customers.”

– TH via Google

Negative Encore Solar Reviews

“This company’s sales team is practically harassing me at this point. They show up at least once or twice a week. I have a clearly posted ‘no soliciting’ sign and they still knock on the door and ring the doorbell until someone comes to the door (5 min. in one case). Every one of them has the same lame story that they are installing on either my neighbor across the street or the one beside me… ”

– Phillip P via BBB

“We used Encor solar to install panels this year. We had only been in our new house 5 wks but the sales guy created a system without asking for historical bills or waiting like he should have. Since the panels were turned on, our kWh usage has doubled and even tripled for some months. … I cannot get timely return emails or phone calls…“

– Kimberley M. via Yelp

Solar Energy Provider Comparison

A wise way to shop for solar panel installers is to compare multiple companies. Here’s a side-by-side comparison of Encor and two other similarly sized solar providers: