Titan Solar Power Review: Costs, Quality, Services & More (2024)

Titan Solar Power Services and Installation

The whole process of going solar with Titan Solar Power is relatively straightforward. We will discuss the steps you can expect when choosing this company below and provide some insight into the customer service you will likely receive.

Solar Installation Experience

The process of installing solar panels stays relatively the same regardless of the installer you choose. There can be some minor differences in the approach, though. The steps below are what you will experience with Titan Solar.

Step 1: Request a Consultation

Your first step will, of course, be to contact Titan Solar Power to let the company know you are interested in going solar. Most customers use the company’s online contact form to request a consultation. A representative from Titan Solar Power — or a third-party company Titan outsources to — will connect with you shortly thereafter to discuss your home and your expectations for solar.

In most cases, the first call will be a video chat. You should be prepared to speak about your average monthly utility bill, the appliances in your home, if you would need electricity during a power outage and your heating and/or cooling equipment (HVAC).

Step 2: Home Inspection

Most of the time, a home inspection will be required before Titan can begin designing your system. The representative will usually take roof measurements — sometimes with a drone — and might need access to your electrical panel to determine how many amps you have, to your water meter and more. It is a good idea to have a copy of your most recent electricity bill handy.

This home inspection will often be the best time to discuss where your solar batteries will be installed (should you choose to install them), so make sure to bring up any questions about energy storage while the tech is inspecting your home.

Step 3: Design and Installation

Once the measurements are taken, the Titan Solar team will begin designing a system that suits your energy needs and fits on your property. They will typically contact you for final design approval to let you know how many solar panels you need, after which they will pull permits and schedule the installation date.

During the installation, the install team will typically only need access to the roof and the area where your solar batteries will be installed. The installation process can usually be done in a day, but there have been some customer complaints about Titan Solar Power taking longer and leaving gaps between workdays. 

Step 4: Commissioning Your System

Finally, Titan Solar Power will commission your system, at which point the panels should begin producing energy. Depending on what equipment you choose to install, you might get access to personal solar monitoring via an app so that you can track your production and energy usage.

Titan Solar Power Customer Service

Unfortunately, Titan Solar Power has a bad reputation for customer service. The company has accrued more negative reviews than positive ones owing to lack of communication and follow-up, poor attention to detail, poor customer service — especially following installation and payment — and other related issues.

Titan Solar also outsources much of its work to third-party installers, so customer service can vary quite a lot. If you are looking for great service and a company that will keep you in the loop, Titan Solar Power is likely not the best choice.

Outstanding Regional Installer

3.5/5

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Regional Service

Titan Solar Power Costs and Financing

The cost of solar panels ranges widely from customer to customer and among different installers, but Titan Solar Power prices are about average for the industry. The U.S. average solar panel price is around $3.33 per watt.

Most U.S. homeowners pay somewhere between $19,980 and $39,960 for a solar panel system before factoring in solar incentives. If you’re going solar with Titan, you can expect to pay somewhere in that range, based on your system size.

Like most solar installers, Titan will consider specific factors to your household when pricing your system. That includes your average monthly energy consumption, the shading on your roof, the direction your roof faces, your home’s energy efficiency and more.

One potential upside to working with Titan Solar is that it accepts a range of purchase and financing options. Customers can pay with cash or enter into a solar loan, a solar lease or a power purchase agreement (PPA). Although the last two options are not recommended, they are options for some homeowners who cannot afford a cash purchase or get financing because of their credit scores.

Financing Options Through Titan Solar Power

The table below provides a quick side-by-side look at the different payment options available from Titan Solar Power.

Not sure whether a cash purchase, loan payments or other option is right for you and your budget? You can check out our solar financing guide for more information and to figure out which suits you best.

Titan Solar Power Solar Panel Warranty

Solar panel systems typically come with two types of warranties: product warranties for damage and efficiency and workmanship warranties to cover labor and installation.

Titan does not provide a workmanship warranty, in part because it often outsources installation to third-party installers. This is a major red flag for many solar customers, as most issues with solar panel systems are caused by the installation process.

Titan does not offer its own warranty on products either, but all the solar equipment it installs comes with a manufacturer’s warranty which will vary depending on the specific equipment and the producer. Most new panels have a 25-year warranty for damage and production, but some have a shorter coverage period. Other equipment like inverters can have a range of 12 to 30 years of warranty coverage from the manufacturer.

Outstanding Regional Installer

3.5/5

Is Solar Worth It?

Get Free Quotes

Regional Service

Titan Solar Power Reviews

Unfortunately, there have been a lot of customer issues in the solar industry due to its rapid growth and general misinformation on solar power and equipment. Most prospective solar customers turn to customer reviews to get a sense of what they can expect from a specific solar company.

We will include some positive and negative reviews of Titan to provide a snapshot of what the company brings to the table.

Positive Titan Solar Power Reviews

Despite the tendency for Titan Solar Power reviews to be negative, some customers report being treated well and are pleased with their systems. Below are some of the more positive reviews.

“We had a rocky start to getting panels and a generator installed, but Titan Power really overcame every obstacle that was thrown our way. Cole Denkla, our representative, was so kind, helpful and informative. [T]he installation crews [worked] really quick[ly] and discreetly. Management really made things happen. Thank you so much Titan Solar for making our dream home perfect.” — Lucy via Google Reviews

“I am absolutely happy with the service from these guys. They’re really amazing and [the job they did] is awesome! Never been so proud of taking a decision [to be] so responsible for my environment.” — Karen via Google Reviews

Negative Titan Solar Power Reviews

As mentioned above, the majority of customers reviewing Titan Solar Power are displeased with the service they receive. Most complain about poor communication, extended installation times and an overall lack of customer service. Below are some of the most telling negative reviews of Titan Solar Power.

“I would not recommend this company [their] sales tactics are nothing but lies, they promise to put new insulation in my home, [but] it was a lie […] that is one of the ways they get you[.] I just recently had a problem and I reached out to them and instead of getting back to me and resolving the issues they have just ignored my calls and emails.” — Melissa via BBB

“Our mistake was to not do more research on this company. It has taken over a year to get our solar panel system up and running. […] Titan does not communicate very well with their customers. We only found out about the delay to install batteries 4 months after we were told they would be installed […] [We are] receiving no benefit from our batteries or solar panels, but we still have to pay the loan and our full light [bill] to boot. I would not recommend Titan Solar Power.” — Sylvia via BBB

Solar Energy Provider Comparison

The table below provides a side-by-side look at Titan Solar Power and the two best solar panel companies in the U.S.

The cost information presented in this article is derived from a comprehensive analysis, incorporating data from multiple industry sources. The average cost per watt per state was calculated based on figures from Consumer Affairs, Energy Sage, and Berkeley Lab’s Electricity Markets & Policy Department. Additionally, monthly energy consumption and the average monthly cost of electricity were sourced from the U.S. Energy Information Administration, ensuring a well-rounded and accurate representation of the information presented.